Why am I receiving more than one bill for the same surgery?
There are a number of separate charges associated with your surgical procedure. You MAY receive charges from several companies.
- Our Surgical Center – facility fee for your surgical procedure.
- Your surgeon’s office – his/her fee for performing your surgery.
- Anesthesiologist – his/her fee for anesthesia services for surgery.
- Pathology – services for tissue specimens removed during surgery requiring further examination.
- Laboratory – services for laboratory tests run on specimens removed during surgery.
What type of credit cards do you accept?
We accept all major credit cards such as Visa, Mastercard, Discover, American Express. (we also accept cash and check)
When should I expect my first bill?
We will bill you any balance not collected at the time of service after your insurance company processes your claim. There may be a delay if your insurance company has paid us incorrectly and we have re-submitted your claim for a corrected payment and allowance determination.
Are we able to set up a payment plan?
We do ask that all balances are paid in full on the day of surgery. If you encounter problems paying, please contact our office immediately and ask for our collections department.
What is your credit and payment policy?
Unless arrangements are made in advance, full payment is due on the day of surgery.